Your Trust, Our Responsibility, Every Step of the Way.
Your Trust, Our Responsibility, Every Step of the Way.
At House of Rubéa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.
When you browse our website, place an order, or contact us, we may collect information such as:
Your name
Email address
Phone number
Billing and shipping address
Order details
Delivery and payment information
Information you provide when contacting our customer support
Technical information such as IP address, browser type, and device information
We may use your information to:
Process and fulfill your orders
Arrange delivery of your purchases
Confirm orders and communicate order updates
Process and verify payments
Confirm advance payment of delivery charges
Provide customer support
Improve our website, products, and services
Send promotional communications where you have chosen to receive them
Prevent fraudulent or unauthorized activity
Comply with applicable legal requirements
When you place an order, we may collect and process information related to your delivery and payment.
Delivery charges are required to be paid in advance before your order is processed for dispatch. We may use your payment and contact information to confirm receipt of the applicable delivery charges and proceed with your order.
Payments may be processed through secure third-party payment providers. House of Rubéa does not intentionally store complete payment card details on its own systems.
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and provide relevant content or marketing.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers who assist us with payment processing, order fulfillment, shipping, website operations, analytics, or customer support.
These service providers are expected to handle your information only as necessary to provide their services.
If you subscribe to our promotional communications, we may send you information about new fragrances, collections, special offers, and other updates.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.
Our website may contain links to third-party websites or services. House of Rubéa is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of your information.
To make a privacy-related request, please contact us through the contact details provided on our website.
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements. Any updates will be posted on this page with the revised effective date.
If you have any questions about this Privacy Policy or how your information is handled, please contact House of Rubéa through the contact information available on our website.